When Ubisoft Connect is unable to connect to a service, A Ubisoft Service Is Currently Unavailable message appears on the screen. This message is displayed on the computer screen by Uplay. Uplay is a service provider that enables games to leverage online content and share activities.
What Causes The Error “A Ubisoft Service Is Currently Unavailable”?
The cause of this problem may differ from one computer to the next. The following are some of the causes of the A Ubisoft Service is Currently Unavailable Error on Windows message:
Cause 1: The System’s date and time are incorrect: This error can also be caused by an incorrect date and time. The date and time of your computer are used by the majority of online platforms and applications. As a result, the computer’s date and time should be correct.
Cause 2: A faulty system process is running: A Ubisoft Service is Currently Unavailable Error on Windows could be caused by a defective or broken procedure running on your computer. You can also attempt ending the defective processes to troubleshoot this error.
Hamachi is the third cause. A Virtual Private Network (VPN) is Hamachi. This problem has been reported by several customers who have hamachi installed on their PC. If it is installed on your computer, uninstalling it may be one solution to the problem.
IPv6 is the fourth cause. This error only occurs in IPv6. One of the options is to switch from IPv6 to another version.
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Issues with the network (Cause 5): A Ubisoft Service is Currently Unavailable error might also be caused by network troubles. This problem can be fixed by resetting the host file, executing a network reset, or assigning static IP and DNS addresses.
Method 1: Time and Date
Check to see if your computer’s time and date are correct. If it is inaccurate, you can update the time and date on your computer using one of the following two methods:
The first method is as follows:
Step 1: First, go to the beginning.
Step 2: Next, press the cog symbol to launch Settings.
Step 3: You can also do this by pressing the Windows key + I at the same time. On your computer screen, it will launch the Settings application.
Step 4: Next, look for the Time & Language option and select it.
Step 5: Select Date & Time from the Time & Language menu.
Step 6: Next, open the Date & Time option by clicking on it. Check your PC’s Date & Time after clicking on it. If it’s correct, you can move on to other techniques of troubleshooting the problem.
Step 7: Toggle on or off the Set time automatically option if the date and time on your PC are incorrect.
Step 8: Select the date option to change the date. Then look for and choose the day’s date.
Step 9: The procedure for changing the time on your PC is the same as for changing the date. Select the time choice from the drop-down menu. Then, by clicking on it, determine the right hours, minutes, and seconds.
Step 10: To store the date and time, click OK or press Enter.
Second Approach:
If the first strategy does not work for you, you may want to try this one.
Step 1: Either go to Start and search for Control Panel, or go to Control Panel and type it in. Alternatively, hit Windows Key + R to bring up the Run box. Type control.exe into the Run box and click OK. It’ll bring up the Control Panel.
Step 2: Select the date and time option after the Control Panel has opened.
Step 3: Next, select Change date and time from the drop-down menu and specify the current date and time on your computer.
Step 4: After you’ve corrected your PC’s date and time, restart it to see whether the problem still exists.
Method 2: Use Task Manager
A defective file can be corrupted, preventing additional files from being opened. The name of the file varies depending on the system. It may be found in Task Manager. To halt the broken process in Task Manager, take these steps:
Step 1: To begin, go to either Ubisoft or Uplay. Then, open your account and log in using your credentials.
Step 2: When the problem shows on the screen, follow the steps below. Then, concurrently hit the Ctrl key, Shift key, and Esc key to bring up the Task Manager.
Step 3: You may also access the Task Manager by hitting the Ctrl key, Alt key, and Del key at the same time. When you press these three keys together, a menu of alternatives will appear. Select the Task Manager option from the drop-down menu.
Step 4: Click on more details to extend the Task Manager.
Step 5: The list looks for Background processes in the Processes section.
Step 6: Now look for the appropriate file name in the Background processes.
Step 7: Once you’ve found the background process you want, pick it and choose the End task option.
Step 8: After the process is completed, read the directions that show on the screen and follow them.
Step 9: Finally, restart the computer to see if the error has been resolved.
Method 3: Remove Hamachi
Step 1: Go to the Start menu first. Then, in the Search Box, type Control Panel and click on it to open it.
Step 2: You may also access the Control Panel by going to Settings and clicking on the cog symbol.
Step 3: When the Control Panel displays on your computer screen, follow the steps below. Then select View by Category from the drop-down menu.
Step 4: Next, select Uninstall a Program from the drop-down menu.
Step 5: In the Settings app, go to Apps and select Apps.
Step 6: Then, by selecting Apps, a selection of installable applications will appear.
Step 7: Next, in the Control Panel, locate the LogMeIn Hamachi utility and uninstall it.
Step 8: Select uninstall from the drop-down menu.
Step 9: Once you’ve clicked uninstall, follow the on-screen instructions.
Step 10: After the removal is complete, click OK. Then restart the computer to see if the problem persists. If the problem notice persists, you might try a different approach.
Method 4: Turn Off IPv6
Disabling IPv6 is one of the simplest and most effective ways to resolve this issue.
Step 1: To begin, open the Run Dialog Box by pressing the Windows key + R keys.
Step 2: When the Run Dialog Box appears, type ncpa.CPL into it and hit Enter or OK. It will launch the application for configuring your Internet connection.
Step 3: There is another way to disable IPv6. Open the Control Panel to do so.
Step 4: As soon as the Control Panel appears, create a category for the View by option.
Step 5: After that, go to Network and Internet and press the Network and Sharing Center button.
Step 6: Next, locate and press the Change adapter settings button.
Step 7: When the Internet Connection window opens on your computer screen, right-click on the Active Network Adapter.
Step 8: Next, go to the Properties menu and look for the Internet Protocol version 6 option.
Step 9: Next, uncheck the item next to the Internet Protocol version 6 checkbox.
Step 10: After blocking IPv6, restart your computer to see if this strategy worked for you.
Method 5: Using Static IP and DNS AddressesÂ
This issue might be caused by the Internet Protocol and Domain Name Server, which change automatically over time. You can manually supply the IP and DNS addresses as a remedy to this problem. Follow these procedures to use a static IP and DNS address, as well as to fix this error:
Step 1: First, open the command prompt, which can be done in one of the ways listed below:
After that, right-click on the search result and type the command prompt into the search box.
You can also open the Run Dialog Box by pressing Windows key + R. The command prompt will display on the screen once you type cmd in the Run Dialog Box.
Alternatively, you may access the command prompt by pressing the Windows key and X. Then, from the Power User Menu, choose Command Prompt(Admin). Select the Run as administrator option to run it as an administrator.
Step 2: Type ipconfig /all and then go to the network adapter when the command prompt opens on the computer screen.
Step 3: Open the Run Dialog Box by pressing the Windows key + R.
Step 4: Type ncpa. Cpl in the Run Dialog Box, then click OK to enter Internet Connection settings.
Step 5: Finally, right-click your active network adapter and select Properties. Then look for and pick Internet Protocol version 4.
Step 6: Next, select Properties from the drop-down menu.
Step 7: Select the Use the following DNS server addresses option and enter 8.8.8 and 8.8.4.4 as IP and DNS values.
Step 8: Finally, restart the computer to see if the error has been resolved.
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It’s inconvenient when A Ubisoft Service Is Currently Unavailable. We’ve included a handful of the most effective options for resolving this issue. We recommend that you try these out in the hopes that one of them will work for you.
